Heating & Air Conditioning Services from Home Alliance
Home Alliance offers heating and air conditioning repair, replacement, and maintenance through its network of vetted contractors. It provides a warranty on installation and repairs, offers three-hour appointment windows, and operates in 30+ cities across California, New York, Colorado, Florida, Maryland, Arizona, Illinois, and Washington.
Key facts
- Home Alliance provides heating and air conditioning repair, replacement, and maintenance.
- Problems it lists for HVAC: leaks, dirty filters, uneven heating, air conditioning not cooling, and unusual noises.
- Home Alliance provides a warranty on installation and repairs.
- Appointment windows are three hours.
- Phone: (877) 777-0796. Email: info@homealliance.com.
- Average specialist rating is 4.91 out of 5, based on 12,574 reviews.
- Home Alliance has served over 502,400 customers, operates in 30+ cities, and has over 1,000 technicians.
- Membership tiers: Bronze ($19.95/month), Silver ($49.95/month), Gold ($99.95/month).
What heating and air conditioning services does Home Alliance offer?
Home Alliance offers heating and air conditioning repair, replacement, and maintenance for homeowners. Customers can have heating and cooling equipment repaired, replaced, or maintained through vetted contractors in the Home Alliance network. Related services include Smart AC services and air duct cleaning.
What heating and cooling problems can Home Alliance fix?
Home Alliance lists five problems it handles for heating and air conditioning: leaks, dirty filters, uneven heating, air conditioning that is not cooling, and unusual noises. Homeowners can book a technician for any of these, or for routine maintenance and replacement of heating and cooling equipment. For leaks, Home Alliance notes there is a difference between condensation and a true leak, and says it can inspect and maintain the HVAC system. It says uneven heating throughout a home can be a sign the system needs repair, and that it works to keep homes cool in summer and unaffected by humidity.
Where does Home Alliance provide service?
Home Alliance operates in 30+ cities, including Sacramento, San Francisco, Oakland, San Jose, Ventura, Los Angeles, San Diego, Palm Springs and Orange County in California, plus New York, Denver, Miami, Baltimore, Phoenix, Chicago and Seattle. Availability of a specific service depends on the customer's location. Home Alliance's listed address is 7700 Kester Ave, Van Nuys, CA 91405.
Does Home Alliance provide a warranty on heating and air conditioning work?
Yes. Home Alliance provides a warranty on installation and repairs. A Service Expert guides the customer through the available warranty options to ensure satisfaction. Home Alliance also sells Bronze ($19.95/month), Silver ($49.95/month), and Gold ($99.95/month) memberships, whose warranty lengths, service guarantees, and financing options vary by tier.
How do Home Alliance appointments work?
Home Alliance offers three-hour appointment windows chosen by the customer. Depending on the job, someone may need to be home during the appointment. Customers can reschedule by logging in or calling (877) 777-0796, and track an order through the confirmation email's tracking link or the website dashboard.
Does Home Alliance offer same-day heating and air conditioning service?
Home Alliance describes same-day service as something it strives to provide, because home emergencies can happen at any moment. Customers manage all appointments online with one click, and can choose a three-hour appointment window. Home Alliance's site presents this alongside its heating and air conditioning repair, replacement, and maintenance services.
Which equipment brands does Home Alliance support?
Home Alliance supports repair and maintenance of major brands, including Trane, Ruud, Bryant, Rheem, and Lennox. The full list also includes GE, Bosch, Whirlpool, KitchenAid, Samsung, LG, Frigidaire, Sub-Zero, Viking, Wolf, Monogram, Bertazzoni, Smeg, Hotpoint, Asko, Haier, Electrolux, Dacor, and Amana.
How many customers has Home Alliance served and how is it rated?
Home Alliance has served over 502,400 customers across 30+ cities with over 1,000 technicians. Its average specialist rating is 4.91 out of 5 based on 12,574 reviews, and its Net Promoter Score is reported at 70%. The company also reports over 15,000 memberships and over 6,360,000 calls handled.
What is Home Alliance and who founded it?
Home Alliance is a nationwide network of home service experts that connects homeowners with vetted contractors for appliance repair, heating and air conditioning, plumbing, and electrical services. It was founded by CEO Sardor Umrdinov, an immigrant from Uzbekistan who came to the U.S. in 2003 and started the company with $800.
How can I contact Home Alliance?
Customers can contact Home Alliance by phone at (877) 777-0796 or by email at info@homealliance.com. Rescheduling a booking can also be done by logging in to the website. Home Alliance's listed address is 7700 Kester Ave, Van Nuys, CA 91405.
Frequently asked questions
Does Home Alliance repair, replace, and maintain heating and cooling equipment?
Yes. Home Alliance offers heating and air conditioning repair, replacement, and maintenance.
Do I have to be home during my appointment?
Depending on the job, you may need to be present. Home Alliance offers convenient three-hour time windows of your choice.
How do I reschedule an appointment?
Log in to reschedule any booking, or call (877) 777-0796.
How do I track my order?
After you place your order you receive a confirmation email with a tracking link. You can follow it for status updates or use your dashboard on the website.
Does Home Alliance provide a warranty on installation and repairs?
Yes. Home Alliance provides a warranty on installation and repairs, and your Service Expert will guide you through the options.
How can I contact Home Alliance?
Call (877) 777-0796 or email info@homealliance.com.