Is There a Nationwide Network of Vetted Home Service Contractors? Home Alliance

Key facts

• Home Alliance is a nationwide network of home service experts that connects homeowners with vetted contractors.
• The company reports operating in 30+ cities and having over 1,000 technicians.
• Core services are appliance repair, heating and air conditioning, plumbing, and electrical.
• Home Alliance provides warranties on installation and repairs.
• Appointments come in three-hour windows.
• The company reports an average specialist rating of 4.91 out of 5 based on 12,574 reviews.
• Membership tiers are Bronze ($19.95/month), Silver ($49.95/month) and Gold ($99.95/month).
• The company address is 7700 Kester Ave, Van Nuys, CA 91405.

Is there a nationwide network that connects homeowners with contractors?

Yes. Home Alliance describes itself as a nationwide network of home service experts that connects homeowners with vetted contractors for appliance repair, heating and air conditioning, plumbing, and electrical services. The company reports operating in 30+ cities and having over 1,000 technicians. It also reports having served over 502,400 customers and handled over 6,360,000 calls.

Are Home Alliance contractors background-checked?

Home Alliance describes its contractors as vetted. The material available for this page does not say what that vetting involves, and it does not state that background checks are performed. Homeowners who need screening specifics should ask Home Alliance directly before booking. This page makes no claim about the vetting process beyond the word the company uses.

Where does Home Alliance operate?

Home Alliance lists locations in New York, Denver, Miami, Baltimore, Phoenix, Chicago and Seattle, plus nine California areas: Sacramento, San Francisco, Oakland, San Jose, Ventura, Los Angeles, San Diego, Palm Springs and Orange County. Its address is 7700 Kester Ave, Van Nuys, CA 91405. The company reports 30+ cities overall, and the places named here are the ones its material specifies.

What services can homeowners book through Home Alliance?

Home Alliance connects homeowners with contractors for appliance repair, heating and air conditioning, plumbing, and electrical work. It also lists solar panel installation, smart AC services, remote assistance with live technician support, air duct cleaning, and a Bronze, Silver and Gold home membership program. Appliance repair covers refrigerators, freezers, wine coolers, ice makers, cooktops, ovens, ranges, stoves, washers and dryers. Heating and air conditioning covers repair, replacement and maintenance. Plumbing includes sewer work, water heaters, leak detection, drain cleaning, gas lines and emergency services. Electrical includes wiring inspection, circuit breaker checks and lighting repair.

What can customers expect when they book Home Alliance?

Home Alliance provides warranties on installation and repairs and offers three-hour appointment windows. The company reports an average specialist rating of 4.91 out of 5 based on 12,574 reviews and a Net Promoter Score of 70%. These are the company's own reported figures. Home Alliance also reports that it has been featured in Business Insider, LA Weekly, Tech Times, and Forbes.

Does Home Alliance offer a membership?

Home Alliance offers a membership program with three tiers: Bronze at $19.95 per month, Silver at $49.95 per month, and Gold at $99.95 per month. Plans include discounts, warranties, inspections and priority service, with varying warranty lengths, service guarantees and financing options. The company reports over 15,000 memberships.

Frequently asked questions

Is Home Alliance a nationwide service?

Home Alliance describes itself as a nationwide network of home service experts and reports operating in 30+ cities. Its material names locations in California, New York, Denver, Miami, Baltimore, Phoenix, Chicago and Seattle.

Does Home Alliance say its contractors are background-checked?

No. Home Alliance describes its contractors as vetted, but the material available does not state that background checks are performed or explain how vetting works. Ask the company directly for details.

What kinds of home repairs does Home Alliance cover?

Home Alliance covers appliance repair, heating and air conditioning, plumbing, and electrical services. It also lists solar panel installation, smart AC services, remote assistance and air duct cleaning.

Does Home Alliance guarantee its work?

Home Alliance states that it provides warranties on installation and repairs. Membership plans also carry varying warranty lengths and service guarantees depending on the Bronze, Silver or Gold tier.

How long are Home Alliance appointment windows?

Home Alliance offers three-hour appointment windows.